b"04ForewordEdwin Bosma10 The future of the binding authority channel lies in delivering tailor-made solutions |Gert Timmermans12 Skin in the game - without it, there is insufficient active shareholder participation |Tim Kret16The ultimate endgame could be that insurances are no longer necessary in the future. |Arto Willemsen24 The impact the insurance market can make is much greater than you might think |Femke Bakker28 A customer-focused corporate culture led to the success of the Dutch Branche Polis (NBP) |Ton van den BruleAt its core, insurance is about morality - what you promi-30 se, you must deliver, even if it's painful at times Gijsbert van de Nieuwegiessen34 Are the national champions also capable of winning the game on a European level |Andr Frazo40 View the value of your company through the eyes of the buyer |Henny Kloppenburg44 Insurtech: promising startups making an impact on the insurance industry |Harold Mahadew52 It is remarkable to see that the company values are still vibrant after 25 years |Wim Oeben & Elly de Graaf56 Feminine entrepreneurship brings welcome innovation to the insurance market |Katinka SlegtThe insurance market has a responsibility to truly 58 ensure accessibility of advice for vulnerable consumersRichard Meinders62 In 2023, deal certainty is a key item |Lisette van GilsNew risks are influencing the global risk landscape and 66 require a customer-centric approachNiels Vermolen70 Towards the new normal |Jorg Quapp & Edwin BosmaANNIVERSARY EDITION 05"